Terms & Conditions of Use

Purpose of this website

This website provides general information about Dr Nolwandle Duma, the paediatric services offered by the practice and ways to contact the practice.

The website is intended to help parents, guardians and caregivers learn more about the practice. It does not replace an individual consultation with an appropriately qualified healthcare professional.

Medical information

Information about childhood health, development, behaviour, autism, ADHD, neonatal development and other medical subjects is provided for general educational purposes only.

Every child is different. Information on this website should not be used to diagnose, treat or manage a medical or developmental condition without an appropriate professional assessment.

Visiting the website or submitting a general enquiry does not create a doctor and patient relationship. This relationship is established only through the appropriate consultation and acceptance processes of the practice.

Medical emergencies

This website, its contact form and the practice email address are not emergency medical services and are not monitored continuously.

Enquiries and appointments

Submitting the website contact form, sending an email or leaving a message is an enquiry only. It does not create or confirm an appointment.

An appointment is confirmed only when the practice has contacted you and expressly confirmed the appointment date, time and any applicable requirements.

Please provide accurate contact information so that the practice can respond to your enquiry.

Submitting medical information

Please do not send detailed medical records, identity documents, test results, reports or highly sensitive information through the general website contact form.

Where medical documents are required, the practice will advise you how they should be provided through an appropriate communication channel.

Children, parents and guardians

This website is primarily intended for adults seeking information about paediatric care. Enquiries relating to a child should be submitted by a parent, legal guardian or appropriately authorised caregiver.

By providing information about a child, you confirm that you are authorised to provide that information or act on the child’s behalf.

Information concerning children is handled with particular care in accordance with the practice’s Privacy Policy and applicable South African law.

Responsible website use

You agree not to:

• Use the website for any unlawful, fraudulent or harmful purpose.
• Attempt to gain unauthorised access to the website, its server, forms or connected systems.
• Introduce viruses, malicious code or material intended to interfere with the website.
• Submit false, misleading, abusive or inappropriate information.
• Copy or commercially use website content without written permission.
• Use the website in a way that infringes another person’s rights or privacy.

Accuracy and availability

Reasonable care is taken to ensure that the information on this website is clear and current. However, medical information, practice arrangements and services may change.

The practice does not guarantee that all website information will always be complete, current or free from errors. Please contact the practice directly when confirmation is required.

Continuous website availability cannot be guaranteed. Access may occasionally be interrupted by maintenance, technical problems or circumstances outside the practice’s control.

Intellectual property

Unless stated otherwise, the website design, written content, branding, logo, graphics and original materials are owned by or licensed to Dr Nolwandle Duma.

Website content may be viewed or printed for personal, noncommercial and informational use. It may not be copied, changed, republished, distributed, sold or commercially used without prior written permission.

Photographs and third party materials remain the property of their respective owners and may be subject to separate licence terms.

External websites

This website may contain links to external services and websites, including Facebook, Google Maps, professional associations and healthcare resources.

These services are managed by their respective providers. The practice is not responsible for their content, availability, security, privacy practices or terms of use.

Privacy and personal information

Personal information submitted through this website is handled in accordance with the practice’s Privacy Policy and applicable South African data protection requirements.

The Privacy Policy explains what information may be collected, why it is collected, how it may be used and the rights available to you.

Please read the Privacy Policy before submitting personal information.

Limitation of liability

To the extent permitted by applicable law, the practice will not be liable for loss or damage resulting solely from reliance on general website information, interrupted access, third party websites, unauthorised interference or misuse of the website.

Nothing in these terms excludes any liability or legal right that cannot lawfully be excluded under South African law.

These terms do not limit any professional duty of care that may apply once an appropriate doctor and patient relationship has been established.

South African law

These Terms and Conditions of Use and your use of the website are governed by the laws of the Republic of South Africa.

If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent legally possible.

Changes to these terms

These terms may be updated when the website, practice services or legal requirements change.

The latest version will be published on this page with an updated effective date. Continued use of the website will be subject to the version published at that time.